Customer support

Get help with Account Executive Jobs accounts, applications, employer posts, billing, and privacy requests.

How to get help

Use one of these channels:

  • Contact form: Send a message through the contact page.
  • Email: Send details to support@accountexecutivejobs.com.
  • Dashboard: If your issue is tied to a job, application, resume, company, or billing setting, include the relevant dashboard context in your message.

There is no live chat, phone support, or public status page right now.

What to include

To help us respond faster, include:

  • Your account email
  • Your company name, if you are an employer
  • The job title or job URL involved
  • The application or resume issue involved, if any
  • A short description of what happened

Common support topics

We can help with:

  • Account access
  • Job seeker profile and resume questions
  • Employer onboarding
  • Job post drafts and publication questions
  • Application review questions
  • Billing questions
  • Privacy and deletion requests
  • Job listing corrections

Privacy requests

You can ask us to delete your information. Email support@accountexecutivejobs.com with the email address tied to your account.

Faq

Frequently Asked Questions

  • How do I contact support?

    Use the contact page or email support@accountexecutivejobs.com.

  • Is there live chat or phone support?

    Not right now. Support is handled through the contact form and email.

  • What should I include in a support request?

    Include your account email, company name if relevant, the job or application involved, and a short description of the issue.

  • Can I request deletion of my information?

    Yes. Email support@accountexecutivejobs.com and ask for deletion help.